Managed IT Services
Comprehensive managed IT services with 24/7 monitoring, proactive maintenance, and expert support to keep your business running smoothly and securely.
What Are the Types of Managed IT Services Offered by Tymor Technologies?
Tymor Technologies provides a comprehensive array of IT services and solutions designed to support organizations that lack the time or in-house resources to effectively manage and maintain their technology infrastructure.
We offer various flexible packages, including fully outsourced IT for organizations without internal IT expertise, and a co-managed IT model for those seeking supplemental support for their existing IT teams.
Features: 24/7 availability, multilingual support, ticketing system integration, remote troubleshooting, and escalation management.
Managed IT Help Desk
Service Overview: Providing responsive and reliable IT support for everyday technical issues.
Remote IT Support
Service Overview: Delivering efficient remote assistance to resolve IT problems quickly.
Managed IT On-Site Support
Service Overview: Offering on-site technical support for more complex issues and hands-on assistance.
Server & Computer Management
Service Overview: Ensuring optimal performance and maintenance of your servers and computers.
Network Monitoring & Management
Service Overview: Continuously monitoring and managing network health and performance.
Backup & Disaster Recovery
Service Overview: Protecting your data with robust backup solutions and disaster recovery plans.
Managed IT Procurement
Service Overview: Assisting with the procurement of IT hardware and software to meet your business needs.
Employee On-boarding & Off-boarding
Service Overview: Streamlining the IT aspects of bringing new employees on board and managing departures.
Microsoft Technology
Service Overview: Microsoft 365 administration, SharePoint management, Azure cloud services, and Windows server support.
Apple Technology
Service Overview: Expert management and support for Apple devices and solutions.
Co-Managed IT Services
Service Overview: Collaborative IT management to enhance and support your internal IT team.
Managed Cybersecurity Services
Service Overview: Providing comprehensive security solutions to protect your business from cyber threats.
Cloud Services Management
Service Overview: Overseeing cloud infrastructure, including migration, optimization, and maintenance of cloud environments.
Virtualization Management
Service Overview: Managing virtual environments to ensure efficiency and scalability.
IT Compliance and Audit Services
Service Overview: Helping your organization stay compliant with industry regulations and standards through regular audits and assessments.
Data Analytics and Reporting
Service Overview: Leveraging data analytics to provide insights and reporting that support informed decision-making.
Unified Communications
Service Overview: Implementing and managing integrated communication solutions to enhance collaboration and productivity.
Mobile Device Management (MDM)
Service Overview: Securing and managing mobile devices used within your organization to ensure data protection and compliance.
Software as a Service (SaaS) Management
Service Overview: Administering and supporting SaaS applications to ensure seamless operation and user satisfaction.
Enterprise Resource Planning (ERP) Support
Service Overview: Providing specialized support for ERP systems to enhance business operations and efficiency.
IT Strategic Planning and Consulting
Service Overview: Offering strategic IT planning and consulting services to align technology with your business goals.
Internet of Things (IoT) Management
Service Overview: Managing IoT devices and networks to ensure connectivity, security, and functionality.
How Does Tymor Technologies Deliver Managed IT Services?
Tymor Technologies offers IT service plans tailored to your needs and budget. With managed IT solutions starting as low as $27 per user per month, our fixed monthly plans include services such as 24/7 service desk support, network monitoring and management, enhanced email security, and backup and disaster recovery management.
We'll Guide You Through the MSP Onboarding Process
Managed Service Definition
At the outset of client onboarding, defining managed IT services is crucial. We discuss every service outlined in the signed Service Agreement to gain a thorough understanding of your business, preparing for onsite data gathering, process documentation, and ongoing managed IT support services.
IT Data Collection
Our IT technicians visit your site to gather information about your IT environment and begin the documentation process. This includes a thorough network investigation, security assessment, backup verification, server room inspections, and policy documentation.
Internal Information Review
The primary goal of this stage is to ensure that your IT environment and infrastructure will meet your needs and support business growth. We review the information collected in Stage 2 with your dedicated team and, if necessary, with our specialized senior IT technicians.
Orientation Meeting & IT Service Handoff
Your Tymor Technologies team meets with you to review your new client manual, discussing all findings and any recommendations for additional changes. This stage includes finalizing managed IT support procedures, scheduling recurring onsite visits, and setting up regular meetings with your MSP Account Manager.
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Let's discuss how our managed it services solutions can transform your business operations.